What is Bitrix 24?

Salient Features  of Bitrix 24

Task Management

  • Deadline Control

  • Time Control

  • Project Workgroup

  • Gnatt Chart

  • Task Templates

  • Task via Emails

  • Task Report

  • Roles, Scoring and Reporting

Document Management

  • Create and Edit Documents

  • Collaboration

  • Version control

  • Office 365 Integration

  • Google Drive

  • Document Approval

  • External Drive Integration

HR Management

  • Company Structure

  • Employee Directory

  • Employee Management

  • Time Management

  • Work Report

  • Absence Chart, Leave Management

  • E-Learning(Self Hosted)


  • Sales Circle Management

  • Product Catalogue

  • Sales Automation

  • Email Marketing

  • Quotes & Invoicing

  • Help Desk(Self-Hosted)

  • Sales Analytics

  • Integrated Telephony

Chat & Video

  • Instant Messaging

  • Voice & Video Calls

  • Video Conferencing

  • Mobile App

  • Bots

  • Group/Private Chat


  • Unlimited Incoming Calls

  • Call Recording 

  • Call Routing

  • Voice Mail

  • IVR

  • CRM Intergration


  • Event Scheduler

  • Company Calendar

  • Group Calendar

  • Meetings & Briefs(Self-Hosted)

  • CRM Integration


  • Document Sharing

  • Company Drive

  • File Syncing

  • Mobile Access

  • Google Drive

  • Dropbox Integration

Customer Contact Center

The idea behind universal contact center in Bitrix24 is simple. It doesn’t matter which communication channels your customers use – email, telephone, social media, instant messenger, web form, website live chat – Bitrix24 supports them all, saving the entire history of client interactions over time in one place.

Call Anywhere

Use Bitrix24 to call to any mobile phone or land line, domestically or internationally. You don’t need any special IP-telephony equipment, you can call from your Bitrix24 portal anywhere where there’s a reliable internet connection.

You can call directly from the CRM and record the conversation. The Bitrix24 telephony feature provides a high-quality connection that is completely integrated into your most important business communication tool.

Bitrix24 as an HRMS

You can use Bitrix24 as a free human resources management system (HRMS) for your company. All the core HRMS features – from an employee directory and a self-service portal to leave management and work reports are there, wrapped in a social interface that your workers and HR department will love to use.

Mobile application

Bitrix24's mobile application functions as a mobile intranet portal, mobile CRM and a mobile HRMS system. Once you install the Bitrix24 app on your smartphone or tablet, you’ll be able to work on the road, in a bar, or any place where there’s an internet connection available. Both iOS and Android devices are supported.

Do more with Bitrix24!

  • Ticketing and helpdesk

  • Knowledge management

  • Workflow automation

  • Work reports

  • Records management