Purchase Process Automation

Whether you’re just starting up your own small business or you’re the head of a purchasing department in an established company, it makes sense to automate your purchase process. Today’s options for automated solutions are broader, more affordable and more accessible than ever before, making now the perfect time to bring your purchasing systems up to date. Faster processing times, cost savings and better control are just some of the benefits that you can enjoy with purchase automation. Check the options below.

Why improve purchase processes?

Asset Management

This system tracks the financial, contractual, and inventory details of hardware, software, and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.This system tracks the financial, contractual, and inventory details of hardware, software, and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.

Below are the features available:

  • Incident management- Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets. Automate ticket workflows to let your IT technicians focus on other important tasks.

 

  • Problem management- Classify, analyze, and close problems. Analyze root causes and reduce repeat incidents to boost your IT help desk's productivity.

 

  • Change management- Streamline planning, approval, and implementation with automated workflows. Eliminate unauthorized and failed changes.

 

  • IT project management- Create projects, manage resources, and track progress. Integrate IT projects with requests and changes to fine-tune overall IT service delivery.

 

  • Self service portal- Facilitate easy request creation, keep end users informed on ticket progress and approvals with automated notifications, and make company-wide announcements of outages.

 

  • Automatic ticket dispatch- Auto-assign tickets based on technician availability with technician auto-assign. Use either the round robin or load balancing method to cover every ticket.

 

  • Help desk notifications- Alert IT technicians when tickets are created or assigned and keep your end users informed every step of the way with email and SMS notifications. Create templates for email notifications to reduce manual efforts.

 

  • Help desk reports- Generate more than 150 built-in, custom, query, and flash reports pertaining to various IT help desk modules including requests, problems, changes, assets, surveys, contracts, and purchases.

Waybill Management

Official shipping document that travels with a shipment, identifies its consignor, consignee, origin and destination, describes the goods, and shows their weight and freight. Prepared by the shipping company for its internal record and control, it is neither a contract of carriage nor a negotiable instrument

  • Documentary evidence for the conclusion of the shipment freight contract

  • Scheduled recurring routes/orders

  • Instruction of the sender with respect to treatment, routing and delivery of shipment cargo

  • Transportation management

Purchase Request Manager

Purchasing can be a time-consuming and inefficient ordeal, especially when requests for goods and services have to be processed manually using a combination of phone calls, emails, paper catalogs and faxes. NetSuite’s procurement solution helps companies buy goods and services at the best cost and in a timely manner by saving employees’ valuable time with easy-to-use capabilities, reducing costs by channeling purchases to approved suppliers and pre-negotiated contracts, and improving visibility by rendering real-time information into company spend and vendor performance.

Best features for Requisition & Purchase Order Management

  • Real-Time Notifications- Let your team use our mobile app to receive mobile alerts whenever their request is approved, denied or requires further clarification.

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  • Request For Expense-Let your team take pictures of their expense receipts and attach them as supporting documents so Accounts Payable can reimburse them.

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  • Catalog Management-Let your team choose products from a catalog of your company’s preferred vendors so you can leverage discounts with these vendors.

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  • Request For Travel-Allow your team to request a travel budget so that all related expenses tied to their business trips can reside within one system.

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  • Chat Box-Your team can tag their approvers to make enquiries about the status of their request. This way, requesters and approvers stay on the same page.

Transportation Management Solutions

Our transportation management solutions are built to accommodate the end-to-end supply chain management process. The software helps logistics professionals quickly evaluate money-saving transportation and shipping options, and then execute those shipments with contract carriers. Built to accommodate the end-to-end supply chain management process, our solution also supports order management through consolidation, financial settlement and auditing.

The Software Benefits Include:

  • Alleviate headaches associated with managing trading partner data quality and inconsistency

  • Curtail ad hoc transportation spending

  • Deliver quick time-to-value for customers

  • Facilitate compliance with regulatory environments by sharing information in the correct format

  • Integrate readily with other supply chain management solutions for additional efficiency opportunities

  • Provide ability to centrally control transportation spending and data

  • Reduce drain on internal IT resources because of web-based architecture and upgrades